For online orders, our team will assist you in taking measurements through a video call or provide a detailed measurements chart, simplifying the process for you.
Yes, for customization please write to us at email@example.com or reach out to us on +91 8008863333.
All products are
- Dry Clean Only, No Handwash or machine wash
- No Tumble Dry
- No steam iron/flat iron on embroidery.
After your order has been Shipped, our team will promptly provide you with the tracking information.
We accept payment via all leading debit and credit cards, UPI. Should you face any issues while transacting, please feel free to contact us on the helpline given on every page and our representatives will be happy to assist.
Yes, we accept International Credit Cards as well.
We process your payments via secured & verified payment gateways. We assure you that the process is 100% safe and secure.
Please reach out to the customer care team, and your bank for clarity on the transaction.
Cash on Delivery is not available. All orders are on full advance payment.
The order can be amended or cancelled within 24 hours of receiving the order via email or over the phone.
We will provide you with an estimated delivery date for your order at the time of placing the order, which will also be noted on your order confirmation email or via text. We do not ship on Sundays and/or on nationally observed holidays. Once shipped, you will receive a shipment confirmation with a tracking number.
For all orders within India, we offer free shipping.
Delivery Charges for International deliveries, the shipping cost is calculated at the time of placing the order depending on the value, weight and volume of the products purchased.
We will provide you with an estimated delivery date for your order at the time of placing the order, which will also be noted on your order confirmation email. We do not ship on Saturdays, Sundays and/or on nationally observed holidays
Please note : the shipping charge DOES NOT include import duty(s). Before your parcel leaves our warehouse, it is fully checked by our quality control team. If you receive an item which is damaged, please Contact Us immediately.
The International shipping charge DOES NOT include import duty(s).
Yes, all the prices are inclusive of the GST.
We do not accept returns on any product. Only in the case the product is received in a damaged condition, a request return should be sent to us at firstname.lastname@example.org within 24 hours of receiving the order.
Before your shipment leaves our warehouse, it is fully checked by our Quality Control team. If you receive an item which is damaged, please Contact Us immediately.
All products are hand embroidered and made to order - we don’t accept any returns or exchange. However we can assist you for alterations, if notified within 48 hours of receiving the shipment.